CONCLUSION - Building Hospitality That lasts
Published 19.05.2025 - Michael A. Di Palma
Over the past few weeks, I’ve shared six thoughts on Building Hospitality That Lasts—from being proactive, to building culture, to developing people and leaving something meaningful behind.
Here’s what it came down to for me:
- Be proactive, not reactive
- Put people first
- Make care part of the job
- Lead with empathy and clarity
- Develop tomorrow’s leaders today
- Build your legacy through the everyday
Now I’d love to hear from you.
What kind of hospitality are you building?
What values shape your team? What’s something you’re proud of?
Or something you’re working on?
Drop a comment—or tag someone who’s doing it right.
Let’s keep the conversation going.